Refund policy

Terms and Services

By placing an order on this website, you agree to the following terms and conditions.

Order Confirmation

Once an order is placed, it is processed immediately or within a short processing window. It is the customer’s responsibility to ensure all shipping details, including address and contact information, are entered correctly at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete information provided by the customer.

Shipping and Delivery

Delivery times may vary depending on location, carrier delays, and external factors outside of our control. Estimated shipping times are not guaranteed. Tracking information will be provided when available.

An order is considered fulfilled once the tracking information shows the package has been marked as delivered by the carrier.

Refund Policy

We do not offer refunds for orders that have been successfully delivered. Once an item is marked as delivered, it is considered final and complete.

Refunds will only be considered under the following strict conditions:

  • The order is confirmed as lost in transit by the shipping carrier and cannot be delivered.

  • The item arrives damaged, broken, or defective upon arrival, and clear proof is provided (including photo or video evidence).

All claims must be submitted within a reasonable timeframe after delivery or expected delivery date. Failure to report issues promptly may result in denial of the claim.

Returns and Exchanges

We do not accept returns or exchanges for any items once they have been delivered. This includes situations where the customer no longer wants the item, ordered the wrong product, or changed their mind after purchase.

If the item is successfully delivered as shown by tracking, it is considered final sale.

Proof Requirements

In cases of damaged or defective items, customers must provide:

  • Clear images or video of the product

  • Evidence of the packaging if applicable

  • Order number and description of the issue

Without sufficient proof, claims may be denied.

Customer Responsibility

By purchasing from this store, you acknowledge and agree that:

  • You are responsible for providing accurate shipping information

  • You understand that shipping delays can occur outside of our control

  • You accept that all delivered orders are non-refundable and non-returnable

  • You have read and agreed to these terms before completing your purchase

Policy Enforcement

We reserve the right to refuse any refund or replacement request that does not meet the conditions outlined in this policy. Abuse of the refund process or false claims may result in refusal of future orders.